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Privacy Policy

La Fille Du Laitier (hereinafter, “we”) takes privacy and personal data protection issues seriously. Through this Privacy and Data Protection Policy (hereinafter, the “Policy”), we are committed to protecting your personal information and being transparent about how we process your personal data or any other information that may be collected when visiting our website (https://lafilledulaitier.com/). This Policy does not apply to other websites or other points of contact between spectators and La Fille Du Laitier.

Purpose of the Policy

Our Privacy and Data Protection Policy aims to inform you of La Fille Du Laitier’s practices regarding the collection, use, and disclosure of your personal information and any other information collected in the course of using our website and services.

It also specifies your rights under Law 25 (Quebec) and, where relevant, the General Data Protection Regulation (GDPR) applicable in Europe.

Reasons for Collecting Personal Information and Data

The collection of personal information may serve several purposes, mainly:

  • For marketing, customer analysis, market analysis, and surveys.
  • To better target your needs, interests, and preferences, and to inform you about shows, events, services, benefits, and products that may be of interest to you.

Such processing is based either on your consent (for example, when subscribing to our newsletter or accepting cookies), or on our legitimate interest when data is anonymized for statistical purposes.

Newsletter-related information is kept as long as you remain subscribed. Statistical data collected via Google Analytics is retained for a maximum of 14 months.

Information Collected During a Transaction

When you subscribe to our newsletter, some of your personal information is collected, including your email address and name.

The personal information you provide is hosted on servers located in the United States. Access to your personal information will therefore be subject to the jurisdiction of local laws and courts.

We also use forms protected by Google reCAPTCHA. This involves the collection of certain technical information (such as your IP address and your interactions with the page) by Google, in accordance with their privacy policy.

Right of Access, Modification, and Withdrawal of Your Personal Information

Upon written request and subject to proof of identity, you may consult or modify the personal information we have collected, used, or disclosed, as permitted or required by law.

Use of Cookies and Other Technologies to Collect Non-Personal Information

Like most websites, our site uses cookies to track marketing, collect statistical data, and improve your experience on the site. They collect anonymous information, i.e. non-personal data: Internet protocol address, domain used to access the site, type and version of browser or operating system, websites and pages visited, hyperlinks you click, searches you perform on our site, as well as general and aggregated information, such as demographic statistics (average age or geographic distribution of users), number of visitors, and average time spent on the site. We use Google Analytics for audience analysis and to improve content.

Most browsers automatically accept cookies, but it is possible to refuse or disable them by consulting your browser settings. However, if you refuse or disable them, some site features may no longer be available. After browsing, it is also possible to delete cookies.

We may also use pixel tags, web beacons, or other similar technologies to track your use of our site. The information obtained allows us to deliver targeted ads and measure the overall effectiveness of our online advertising or other activities. Personalized targeted ads, based on the pages of our site you have visited, may therefore be offered to you not only on La Fille Du Laitier’s website, but also on third-party websites and applications.

For more information regarding the cookies used, please refer to our Cookie Policy.

Our Commitments Regarding the Protection of Personal Information

We have implemented a combination of physical, organizational, and technological measures to ensure the confidentiality of the personal information we hold and to protect it. We raise employee awareness on the importance of maintaining confidentiality of personal information, and they must use passwords to access customer data.

Transfer of Personal Information to Third Parties

Unless we obtain your consent or unless permitted or required by law, we do not disclose your personal information to any other company or partner other than as stated in this Policy.

However, we may transfer your personal information to third parties providing services to La Fille Du Laitier, including data storage or analysis.

Our site also integrates third-party services (such as Google Fonts, YouTube, Vimeo, Google Maps, and Google reCAPTCHA). These services may collect certain data in accordance with their own privacy policies.

External Websites

The website contains hyperlinks to external websites (other than https://lafilledulaitier.com/). Since these external sites are not under the control of La Fille Du Laitier, we encourage you to review the applicable privacy policies of those sites.

Changes to the Privacy Policy

It is recommended to read this Policy carefully and revisit it periodically, as it may be subject to occasional updates.

Contact Us

For any questions, comments, or suggestions regarding this Policy or La Fille Du Laitier’s personal data protection practices, please contact the person responsible for data protection, Marie-Hélène Bélanger, at info@lafilledulaitier.com.

This Policy was adopted by resolution of the Board of Directors on September 8, 2025.